IT Management

Aligning IT with business and strategy

On top of keeping IT functions aligned with business and strategy, the IT management faces the challenge of developing critical processes, replacing outdated IT systems and limiting IT costs.

QPR offers your IT management dedicated solutions for obtaining a holistic view on how your organization operates and analyze the effect of change on your IT architecture. QPR tools ensure the alignment of business and IT, so that IT assets, processes and implementation truly become a supporting force in the realization of your objectives.

To get a common understanding between business and IT, QPR ProcessAnalyzer helps you get a complete picture of how your different IT systems are used in different processes. In addition, QPR EnterpriseArchitect supports in identifying the dependencies between IT, applications, processes and people.

IT Management with QPR:

  • Align strategy, operations and IT through creation of dedicated, interlinked viewpoints for management, business operations and IT
  • Analysis and recommendations for optimizing IT portfolio costs with Application Portfolio Analysis
  • Governance model for process and IT development with defined roles and responsibilities

Improve your ERP based on data

Fact-based insight to real business processes enables instant results both in business and IT. ERPs hold a lot of data about process performance and how business uses IT systems to support their processes. Currently this data is seldom used in process improvement. With QPR ProcessAnalyzer we offer you an automatic visualization of real processes, process measurements and analysis based on event data. This information can be used to optimize and develop IT systems to better support business needs.

Take control of IT development and maintenance costs by optimizing ERPs

Application development and maintenance costs are constantly growing. Often this is due to complexity in existing ERPs which results from trying to enable and support all different needs and process variations occurring in business. By knowing real processes you can evaluate if all supported functionalities are needed and if they are used efficiently. This way you can build a realistic IT development roadmap.

Know how your ERP is used and support business even better

Harmonizing ERPs is not just about technology. The business has many versatile requirements which result in separate process variations. Technical system configuration does not define business usage or tell how many process variations exist. This is why successful system development and harmonization requires understanding and knowing real processes to be able to plan and prioritize harmonization and development activities.

Improve cooperation between business and IT through mutual trust

IT and business don’t always speak the same language. IT might find it difficult to understand why business has such versatile requirements for system support. On the other hand, often business self lacks the big picture of number of process variations, their importance, and are they all really needed. QPR can provide you with visualization of real processes, analysis of differences and similarities in processes, and help business and IT reach a mutual understanding of the current situation. Common ground of the business’s real needs will help to overcome possible confrontations and misunderstanding resulting in trust between different parties.

By understanding the real processes you can:

  • Simplify ERPs and reduce application development and maintenance costs
  • Harmonize company ERPs to respond to real needs
  • Build understanding and trust between IT and business
  • Create instant results through findings in your real processes