Business Process Management

Improve processes for business success

Digitalization and constant change set new challenges for organizations who look to optimize and improve the company’s performance. Changes such as mergers and acquisitions trigger the need to understand and harmonize core business processes by managing and optimizing them.

With QPR your organization can build a coherent Business Process Management solution. This includes one platform for company-wide modeling, documentation, planning and communication of your processes keeping your focus on executing your strategy. QPR offers rich process management capabilities for data driven process visualization and modeling of different dimensions based on actual operations. Furthermore organizations current use of Lean process improvement and Integrated Management System can be supported with QPR’s Business Process Management solution.

Business Process Management with QPR:

  • Analyze your options and be equipped for change
  • Realize benefits from different transformation situations such as mergers and acquisitions
  • Understand how your processes run and perform
  • Know and plan where to target improvement actions

Build the wire between strategy and operations

An organization’s strategic success depends on the ability to identify and develop the right types of capabilities in the right places. While capabilities provide the means to translate strategy into solutions and actionable tasks, business model analysis ensures that needed capabilities are developed and executed in the relevant business areas.

Capability-based transformation planning allows you to focus on strategic goals and foster performance development across traditional functional silos, leading to higher operational efficiency, lower operational cost, and optimized performance overall.

QPR offers the tools and best practice methodology for capability-based planning and business model analysis:

  • Identify and focus on capabilities that are strategy-driven and necessary for innovation
  • Crystallize business models and identify the necessary strategic capabilities
  • Define operational requirements based on capabilities to guide strategic transformation initiatives

Process Modeling

Process modeling is a way for organizations to gain understanding of existing processes and how they are linked to each other in the corporate environment in order to define guidelines and ensure optimal operational efficiency.  QPR offers a process modeling tool with readily configured templates and the possibility to customize your own modeling notation.

QPR has extensive experience in helping companies develop and maintain their process modeling capabilities. Due to the highly customizable nature of the QPR process modeling tool, it supports a multitude of process-oriented initiatives. Furthermore, the ease of use and comprehensive functionality ensures that both business and IT can give their full contribution to process improvement initiatives. The tool also supports linking risks and controls to process diagrams, linking process measures and controls to balanced scorecards will align process development with strategy.

Process Modeling with QPR:

  • Model processes effectively with a myriad of capabilites and functionalities
  • Engage your business users to take on a leading role in process improvement work.
  • Identify your current processes and measure their performance.
  • Collaborate and communicate process work across organization through an easy to use web-portal.

QPR supports your process initiatives such as:

  • Six Sigma, Lean, EFQM, SCOR, Business Activity Monitoring, Enterprise Architecture, Malcolm Balbridge, regulatory and standards compliance (SOX, Basel II, Solvency, HIPAA, ISO 9001, ISO 14001, ISO 20000, ISO 27001, OHSAS).
  • Major notation standards supported: BPMN, UML, ArchiMate®, TOGAF® and QPR Operational Development Methodology.

ALPLA, with its head office in Austria, is a world leader in plastic packaging solutions.  To meet the challenges of the strong growth and the diverse requirements of its customers, the Group realized the importance of having all processes under control. This required global process models driving on enterprise-wide standardization of procedures and in the same time allowing sufficient flexibility on the local level.