MANAGING BUSINESS RULES FOR BUSINESS PROFITABILITY IN A CHALLENGING ECONOMY
- May 25, 2017
- Posted by: Olabode
- Category: BPM Excellence Awards Article
The dynamic nature of the market places a high demand on the ways daily operational activities are managed especially with a company’s customer value chain. Businesses can only be said to be profitable when there is excess value from the value place on the services or products passed to the customers –
Business rule is a criterion used to guide day-to-day business activity
Ronald G. Ross
Surpassing the expectations of the customers is now a question meant to be answered at the point of product or service development, and packaging as well as the determination of what the distribution channel ought to be like. This premise leads to unravelling what the needs of the customers are? How the customers would want these needs met? It doesn’t just end there, as organizations shall also have to consider the relationship between the organizational policies, processes/procedures, business rules and the requirements for meeting the needs of the customers in a bid to achieve profitability.
DEBO ADEBAYO - CPP, FNIMN
Debo Adebayo, a Certified Process Professional(International Process & Performance Management Institute) and Member Business Process Management Institute (USA) is also an Accountant by training and a seasoned management consultant with years of experience.