DIGITAL TRANSFORMATION WITH X-RAYPromise of Process Mining
- May 5, 2017
- Posted by: Olabode
- Category: BPM Excellence Awards Article
Stating The Obvious – Digital Transformation
It goes without saying that digital transformation will be the major headline for communications service providers (CSPs) for years to come. We can very well leave it here, just stating the obvious. But that surely is very little said. It does not shed any light on the actual challenges that you must overcome before, during, or after the transformation.
Experience tells us that even well prepared digital transformers will hit the heavy friction early on in their preparations of becoming a digital organization. It seems the more you prepare, the worse your chances get. It is a sudden impact that creeps upon you quietly, slaps you in the back of your head, so doubts and
double vision are normal. If this didn’t happen, something went possibly wrong!
Director, Process Mining & Strategy Management Delivery